About

ABOUT DANIELLA

Knowledge Base Training for Your Support Agents to Ensure Top Notch Web-Based Customer Support

Hi my name is Daniella, I have a Bachelor of Laws (specialised in Corporate Law and Common Law) and a Master’s Degree in Secondary Education and Teaching, but my true passions are Entrepreneurship and Technology.

My passions for Teaching, Entrepreneurship and Technology brought me to become an expert at building Knowledge Bases.

Wrote Over

Created Over

Created Over

100
Support Articles
100
Voiceovers
100
Tutorial Videos

WHO MY COURSE IS FOR

Business Owners

Customer Support
Specialists

Non-Profit
Organisations

Marketing & Web
Agencies

support.alicepos.com

GET THE COURSE